1. Introduction.
a. This section provides a brief overview of the project, its objectives, tasks, and context.
b. Main project participants are identified.
c. Start and end dates of work are determined.
2. Description of current business processes.
a. This section describes the analysis of the client's existing business processes, their functioning, and interaction.
b. The section may include diagrams, charts, descriptions of roles and responsibilities, and performance reports.
3. Research methodology.
a. This section describes the methods and approaches used to analyze business processes, identify bottlenecks, and opportunities for optimization.
b. The section may include observations, interviews, surveys, data analysis, and other research tools.
4. Identification of problems and opportunities for improvement.
a. This section describes the identified problems, bottlenecks, and opportunities for optimization of business processes.
b. An analysis of the problems and their impact on process efficiency is provided, as well as suggestions for improvement.
5. Recommendations for optimization using IT solutions.
a. This section contains specific recommendations for optimizing business processes using IT solutions.
b. Description of the proposed solutions, their advantages, expected results, and impact on processes, as well as implementation plans and integration with existing systems.
6. Implementation plan and risk assessment.
a. This section provides an implementation plan for the proposed changes, including timelines, resources, budget, and responsible parties.
b. A risk analysis is conducted related to the implementation of recommended IT solutions, and measures to reduce or manage them are proposed.
7. Evaluation of results and performance indicators.
a. This section presents an analysis of the expected results of implementing the proposed changes, as well as methods and tools for measuring and evaluating their effectiveness.
b. Key Performance Indicators (KPIs) and target values are determined, as well as monitoring and control plans.
8. Conclusion and next steps.
a. The concluding section summarizes the work done, the recommendations presented, and the expected results.
b. A proposal is formed for further joint steps for the implementation of recommendations and support of process optimization.
The report may also include Appendices. As appendices to the report, additional materials such as technical documentation, diagrams and charts, meeting minutes, data analysis results, and other materials related to the project can be presented.